Payment Policy
PAYMENT POLICY
Last Updated: September 19, 2026
CURRENCY
All prices and transactions on PrepGather.com are displayed and processed in U.S. dollars unless expressly stated otherwise.
ACCEPTED PAYMENT METHODS
Subject to availability at checkout, we accept:
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Visa;
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Mastercard;
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American Express;
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Discover;
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Shop Pay;
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Apple Pay;
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Google Pay; and
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PayPal.
The payment options displayed during checkout are the payment methods currently available for your order and device.
PAYMENT AUTHORIZATION
By submitting an order, you represent that:
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The payment information is accurate;
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You are authorized to use the payment method; and
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You authorize the applicable charge, including taxes and any disclosed fees.
Orders are subject to payment authorization and fraud screening. An order may be delayed, declined, or canceled if payment cannot be verified.
PAYMENT SECURITY
Payments are processed through Shopify and applicable third-party payment providers. Prep & Gather generally does not receive or store complete payment-card numbers.
Payment providers use their own security controls and process information according to their respective terms and privacy policies.
PRICES AND TAXES
Product prices are displayed before checkout. Applicable sales tax is calculated according to the delivery address and legal requirements.
The complete order total will be displayed before you submit payment.
PAYMENT ERRORS
If a displayed price or payment total contains an obvious error, we may contact you to confirm the correct amount or cancel the affected order and issue a refund, subject to applicable law.
FAILED OR DECLINED PAYMENTS
A payment may be declined because of insufficient funds, incorrect information, bank restrictions, fraud-prevention controls, or provider errors.
If payment is declined, contact your bank or payment provider. Prep & Gather does not control approval decisions made by financial institutions.
REFUNDS
Approved refunds are issued to the original payment method within five business days after approval. Banks and payment providers may require additional time to post the funds.
We cannot redirect a refund to a different card, account, or payment method.
PAYMENT DISPUTES
If you believe a charge is incorrect, contact support@prepgather.com before initiating a chargeback. We will make a reasonable effort to investigate and resolve the matter.
CONTACT
Email: support@prepgather.com
Phone: +1 517-812-2182